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The University's academic mission is supported by a host of non-academic staff members covering many varied roles. Collectively termed 'professional services', they make a critical contribution to the work of the University. ourcambridge is a staff-centric programme designed to recognise and realise the potential of our professional services staff by improving staff morale and simplifying processes.

The programme is open to everyone and all are able to play a part. ourcambridge will be guided by feedback from you and the ultimate goal is that you feel valued, work in a satisfying environment and have equal opportunities for development. 

See how our programme focus has developed (PDF)

The focus of the programme is on both the job satisfaction of professional services staff and the impact of overly complicated processes. There are three complementary elements to the programme: supporting our staff, simplifying our processes, and ways of working.

An image which collates lots of pictures of staff members in the University.

Supporting our Staff

This pillar is focused on recognising and supporting the critical work our professional services staff contribute to the University. The key elements will focus on: Career structure for professional services staff This is the most important aspect and a catalyst to achieving the goals of the...

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An image showing cog wheels with symbols for ideas and simplifying processes

Simplifying our Processes

The Vice-Chancellor said in his annual speech on 1 October that we need a University which is “ defined by its purpose and its principles, not by its processes ” . This element aims to ensure that we take a consistent approach to our processes and, importantly, to improving them, from local...

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Ways of Working

The programme initially comprised of two complementary pillars ( Supporting our Staff and Simplifying our Processes ) underpinned by staff engagement and communications. Following ideas submitted by staff through the programme's engagement, a revised programme framework has been developed. This new...

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Latest news and events

Workshop sparks bright ideas

13 August 2019

Trying to distil hundreds of great ideas into a manageable list of priorities is no mean feat, but attendees at a recent ourcambridge workshop really...

Patience is a virtue when engaging with academics

8 August 2019

When it comes to engaging with academics effectively, patience, listening and clarity are key, according to attendees at a recent ourcambridge seminar. The seminar, entitled...

Linda provides Lean chapter for global higher education book

1 August 2019

It isn’t just our academics who produce publications attracting world-wide attention; our Professional Services Staff do too! Linda Spinks , a Process Improvement Manager at...

In over 20 years of working for the University, this is the first time I feel I can believe that there is (at last) a sincere attempt to reduce the (sometimes) ridiculous amount of administration associated with even simple activities.
Comment submitted at ourcambridge launch event


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