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Process improvement remains a key priority for ourcambridge with more and more staff taking advantage of training opportunities.

Lean Learning

The Introduction to Lean course continues to be popular and there are limited spaces available for October, November and December 2021. The process improvement team will also be presenting their Nurturing a Lean Habit course at the International Lean in Higher Education conference hosted by the University of Strathclyde at the end of October. They will share their experience of both attending and presenting at the end of the year.

Lean Practitioner training has seen four cohorts complete courses since January 2021. Congratulations to the following participants who have been awarded Lean Practitioner status:

  • Istvan Boros – Wolfson Brain Imaging Centre

  • Leon Carrara - UIS

  • Alice Jondorf - Department of Politics and International Studies

  • Katherine Lawrence - ourcambridge

  • Leah Mison – University Development and Alumni Relations

  • Natalie Robson - ourcambridge

  • Rebecca Shipley – Academic Division

  • Emma Wright – Centre for Digitally Built Britain

Completed projects have covered a wide range of topics including collecting and updating space allocation information, exam adminstration (long essays), management of radioactive compounds, effective meetings, administration of mentoring scheme, onboarding LinkedIn Learning curators and production planning.

Our next Lean Practitioner training is taking place on 7th and 8th December. For details of how to book and the pre-requisites please follow the UTBS link here.

Focus on process improvement

The process improvement team has also been supporting a number of  process improvement initiatives across the University. These include visitor management, sustainability, the COVID Helpdesk, development of ourcambridge champion community, Staff Review and Development (SRD), Reimagining Professional Services, Cambridge Works, HR (annual leave survey), School of Biological Sciences, School of Arts and Humanities, HESA Student Return, Disability Resources Centre – Student Support Document (delivery of system changes), student funding, Research Operations European Team and University Congregations.

Read a case study about removing paper from processes.